Nearly 70% of companies that have Microsip are on its latest version, taking advantage of all the benefits that this entails. However, some owners or managers postpone or cancel the maintenance contract, even with the potentially negative risks that this implies. For most companies, administrative and accounting systems are not only a critical application but also the most important IT investment, so postponing or cancelling maintenance should not be taken lightly.

We are aware of the economic situation the country is experiencing, the lack of liquidity and budget cuts for SMEs. We understand when we are asked to justify the annual maintenance fee. We also know that due to the digitalization of the administration, mainly driven by the SAT, the annual payment for system maintenance is a new concept for many companies.

What happens if I don't sign up for annual maintenance? Some customers ask, wanting to know the impacts that this decision entails, in order to evaluate whether it is worthwhile or not to purchase it.

As a company using the Microsip administrative system, if you wish to cancel or postpone annual maintenance, you must consider:

• If the uninvested money will substantially support your business objectives.
• Analyze the legal obligations that will be violated and their repercussions.
• Determine which scenarios (administrative or accounting) cannot be met and quantify their impact, combining frequency with the importance of the events.
• Prepare an action plan when these events occur and determine a contingency budget.

Cancelling or postponing the annual maintenance of your Microsip system is not a solution. Some of the considerations that you will be giving up and that will directly impact you are:

• Technological advances

On the one hand, we have the advantages. The computers and operating systems are more robust, faster and more stable; the email managers and portals are more secure, and the antiviruses are updated against threats more frequently.

On the other hand, there are disadvantages. Computers do not last as long, for example, Windows XP and Windows 2003 Server are obsolete, Gmail and the SAT portal are more restrictive and, if that were not enough, there are more ransomware attacks that tremendously affect companies that attack by encrypting their information.

Without your annual Microsip maintenance, you will not be able to take advantage of technological advances and will be tied to the negative consequences that this represents.

• Tax changes

From electronic invoicing (through CFD, CBB and CFDI), electronic payroll, electronic accounting and now with electronic payment receipts, the authority has found in technology the indispensable tool for auditing companies, since it allows them to stealthily and silently monitor the behavior of taxpayers.

Current annual maintenance provides the guarantee that your systems will comply in a timely manner with the tax changes imposed by the SAT.

• Corrections

All systems are susceptible to errors, and the manufacturer offers a guarantee of correction when the error can be replicated within a considerable time. Not performing annual maintenance would condemn you to living with the error without the possibility of a solution, thus harming your operation.

• Improvements in systems

As technology advances, so do business rules. Obtaining online reports from your cell phone with CEO mobile, from wherever you are, is now a reality, or making combos or telephone refills in the “Oxxo-type” counter sale is now very easy for any grocery store, or having multiple classifiers for the item catalogs and having hundreds of options for the reports when your catalog is very large, is already a test passed. But also selling online with an online store is now very accessible with the new Zinc eCommerce system integrated with Shopify, the world leader in electronic commerce.

These are examples of the improvements we have made in recent years and you can only enjoy them if you have up-to-date maintenance.

• Consultancy

Whether it is to understand all the impacts of tax reforms on your operation, to train you on new systems, to implement improvements and new business projects, to resolve the smallest doubts in the operation and to support you in difficult moments when the system sends you an error, Microsip consulting becomes a crucial part of your company. Whether in person or online, Microsip consultants are professionals certified by the brand who help you every day to make the most of your investment.

• Avoid delays

The annual maintenance fee is approximately 25% of the cost of new systems. So a two-year delay will represent 50%, three years 75%, and four or more years 100%. Paying annually will help you to make the investment smaller.

• Save on pre-sale

Every year we launch a pre-sale with attractive discounts, usually for a period of two months, this is the best time to purchase your annual maintenance. Consider this offer in your budget for next year and your company will save a sum that you can invest in other areas.

• Make the most of your time

If you subscribe to the pre-order when we launch our new versions, you will be able to access and use them for a longer period of time. If you subscribe at a later date, you will have only a few months of use until we launch our new version, thus reducing its validity period.

• Pay it over 12 months

Many dealers offer the option of paying in 12 months with some cards or PayPal. Ask them about the monthly payment options and they may be able to accommodate your one-time payment on a small monthly payment.

• Rent it

There is also the possibility of migrating your current system to a monthly rental model via credit or debit card, which means you will no longer have to pay annual maintenance fees. The system will continue to function and your information will remain intact.

• Cost benefit

Some companies rarely use Microsip systems or only use them for billing. Getting all the information possible out of the systems is making the most of your investment. Almost any information that you currently have externally can be stored in Microsip in an orderly and secure manner. We are sure that with a few hours of consulting you could get more out of your administrative systems. Take advantage of the experience of our consultants who can train you in the best business practices.

• Get informed

Your consultants and Microsip issue information through multiple digital media. Follow your consultants on Facebook, also subscribe or periodically visit the website, Facebook, blog and YouTube channel of Microsip to keep up to date with their announcements, also contact your consultant to validate that your emails are correct in the lists of communications they launch. Being well informed is never too much.

• Join the club

There is a digital community in which clients, consultants and Microsip managers meet, where questions, doubts, complaints and recognitions are equally addressed.

In this digital club you can keep up to date with information directly from the brand, access webinars and announcements, it is a very good forum to make yourself heard.

If you want to know how to contract your annual maintenance, you can contact your certified Microsip consultant or leave your questions or comments on this publication.